Philosophy Of Quality :: essays research papers

In respect to role of materials, in that respect are triple well known philosophers whom are or so referenced W. Edwards Deming, Philip B. Crosby, and Joseph M. Juran. Throughout the twentieth century, these three men bear continuously integrated new systems for improvement in the quality system.The first and probably closely well known of these philosophers is W. Edwards Deming. Deming first came into the worldly concern eye when he was credited with assisting the Japanese after World War II and helping to elevate the Japanese sedulousness into the forefront of world industry. Deming stresses that the most important part of quality is the role of management. Deming also emphasizes on achieving long boundary goals through cultural transformation rather then short term needs. Deming&8217s findings can be viewed best through his &8220System of Profound Knowledge, and his &822014 Points of Management. While Deming was continually expanding his research, Philip B. Crosby entere d the forefront of quality in the 1970&8217s. Crosby has been a consulter as well as a trainer for many leaders in the manufacturing industries. Like Deming, Crosby also has a &822014-Step Pan for Quality Improvement. Crosby&8217s main focalise is first evaluate the quality system and make improvements on the current system. Another of Crosby&8217s main concerns is defects. Crosby emphasizes that the performance standard should be &8220zero defects.The most recent of the philosophers is Joseph M. Juran. In the late 1980&8217s Juran founded an institute to consult and train management in quality. In addition to Deming, Juran also visited Japan to assist their industry at the end of World War II. Juran&8217s most famous theory of quality is his &8220quality trilogy, which focuses on planning, control and improvement of the quality system.Although Deming, Crosby, and Juran have never collaborated on their work, many similarities are apart in their beliefs. For example, all three men s tress the importance of the management system. Also, they have created step-by-step processes by which industries should follow in order to prove the quality of their products. Another important point which is shared by all three men is that quality should be viewed as an entity. Regardless to the fact that all three have based their lives on the ambitious goal of developing a system to improve quality, there are several key differences exist amidst these three quality experts. First and foremost is their definition of quality. Deming uses statistical predictions, basing his entire view of quality on the quality of the process, not the product whereas Crosby and Juran focus more on the customer.